
Questions, answered
Which pets is this sign for?
Any pet - dogs, cats, rabbits and other pets. Enter the name in the live preview and see it on the sign before you order.
What size is it?
The sign measures 5.5 x 11.5 inches, cut from premium pine wood.
Can I add more than one line of text?
Yes - you can add two name lines, for example your pet's name and 's Room. Both lines share the live preview, so you see exactly how they fit together.
Which designs and colors can I choose?
Pick the paw and bone or paw and paw design, with or without the shiplap look, plus your stain and lettering colors - all shown in the live preview.
Can I hang it outside?
The sign is made for indoor use only.
Do you send a preview before production?
We only send a mock-up for custom designs, and we wait up to 24 hours for your approval before production.
How long until my order ships?
Production normally takes 2-3 days, and we usually finish faster than that. If you need it sooner, tick Rush Production on this page, just above the Add to cart button. It shortens the production time by moving your order to the front of the queue. Rush covers production only, so choose express shipping at checkout for the fastest delivery.
Can I return a personalized item?
Every item is made to order and personalized for you, so returns are not accepted on custom items. If your item arrives damaged or was made incorrectly, email us photos and we will replace or refund it.
Can I add gift wrap or a gift note?
Yes. In your cart, tick Add gift wrap ($6, added once per order) and type a free gift note of up to 250 characters, plus who it is from if you like. To ship a gift straight to the recipient, enter their address at checkout.